Terms, Conditions & Disclaimer

 

Terms & conditions for Laura Gilmore’s classes are below.
The disclaimer applies to all activities undertaken at the Bristol School of Yoga studio (Studio 16, Backfields Lane).

Please make sure you read and understand them before purchasing anything or booking a class. You can view the BSY privacy policy here.

 
 

Classes

Laura Gilmore/BSY reserves the right to alter and amend the timetable as needed. You will be informed of any changes to classes you have booked.

Cancellations + Rescheduling

Using a class pass or membership? 

If you’re using a class pass or membership then your credit will be returned to your account if you cancel:

  • a live-stream class up to 1 hour before the class. 

  • an in-studio class up to 24 hours before the class

You can’t cancel or reschedule within 1 hour of a live-stream class or 24 hours of a in-studio class.

Dropping in without a pass or membership? 

If you cancel your place (at any time) then you will lose your credit - we recommend rescheduling! You can reschedule:

  • a live-stream class up to 1 hour before the class. 

  • an in-studio class up to 24 hours before the class

Coronavirus & Your Safety - Studio Guidelines

If you have symptoms of coronavirus do not come to the studio, we reserve the right to turn you away if we believe you are exhibiting symptoms.

You must follow our coronavirus studio guidelines at all times. 

  • Masks must be worn at all times except when you are on your yoga mat.

  • You must clean/sanitize your hands before entering the building, after using the toilets and when going up to the studio.

  • Please maintain physical distancing when moving around the studio.

  • Please pay attention to the floor markings when placing your mats and queuing for the toilets.

  • Only a maximum of 3 students may be in reception at one time

  • Please comply with any instructions from the teacher or staff when moving around the studio.

Passes, Memberships and Gift Cards

  • We are a small business and cannot offer refunds.

  • Laura Gilmore/BSY reserves the right to alter and amend our timetable as needed. You will be informed of any changes to classes you have booked.

  • Class passes and memberships are valid for classes only. They cannot be shared, transferred or extended. 

Class Passes

  • Class passes are valid for 90 days from the date of purchase.

  • If we need to close and stop our in-studio classes due to changes in government guidance then we will continue with live-stream classes.

  • If you have purchased a class pass for in-studio classes, then any remaining credit will be valid for live-stream classes if we have to close. Unfortunately we will not be able to offer extensions or refunds on passes in this scenario.

    Our class credit system allows you to buy credit at a discount. In-studio classes always use £15 credit, and live-stream classes use £12 credit regardless of how much you have paid for the credit. Below are the live-stream equivalents of our in-studio class passes:

    In Studio Class Passes

    4 In-Studio Classes - you receive £60 credit, equates to 5 live-stream classes should we need to close.

    8 In-Studio Classes - you receive £180 credit, this equates to 10 live-stream classes should we need to close.

    20 In-Studio Classes - you receive £240 credit, this equates to 25 live-stream classes should we need to close.

    Valid for in-studio classes only unless we need to close. Any remaining credit can be put towards drop in live-stream classes, but will be lost when the pass expires.

Memberships​

  • Memberships will be billed on the day you sign up and on the same day of the month ongoing.

  • Subscriptions automatically renew monthly.  If you would like to cancel please do so through your account before your next renewal date.

  • Live-stream + In-studio memberships - outstanding credit can be used to buy one off classes, but is lost at the end of the month.

  • We may need to change or adjust our memberships from time to time, we will give you a minimum of 30 days notice for any changes and will give you the option to cancel before your next renewal date.

  • If we need to close and stop our in-studio classes due to changes in government guidance then we will continue with live-stream classes.

  • If you have purchased a membership that includes in-studio classes, then any remaining credit will be valid for live-stream classes if we have to close. Unfortunately we will not be able to offer refunds in this scenario.

    Our class credit system allows you to buy credit at a discount. In-studio classes always use £15 credit, and live-stream classes use £12 credit regardless of how much you have paid for the credit.

 

Yoga Disclaimer

by SEQ Legal

(1)      Introduction

This disclaimer governs our yoga classes.  We will ask you to agree to this disclaimer before taking part in any yoga class.

You acknowledge that all exercise involves a risk of personal injury, including a small risk of serious injury or death, and agree to take responsibility for your health and well-being in relation to our yoga classes.

(2)      Credit

This disclaimer was created using an SEQ Legal template.

(3)      Health and medical conditions

You acknowledge and represent that:

  • to the best of your knowledge, you suffer from no medical or physical condition or disability that will or might increase the normal risks associated with exercise; [and / or]

  • your doctor has approved your participation in our yoga classes.

You must inform us, as soon as possible, if:

  • you suffer from any [new] injury, illness or other medical condition;

  • you feel any pain or discomfort during an yoga class; or

  • you feel that any exercise included in a yoga class would be unsafe or uncomfortable for you.

We may in our sole discretion prohibit you from participating in a yoga class; and you must comply with all of our instructions in relation to our yoga classes.

(4)      No representations or warranties

To the maximum extent permitted by applicable law and subject to section 6 below, we exclude all representations, warranties, undertakings and guarantees relating to our yoga classes.

Without prejudice to the generality of the foregoing paragraph, we do not represent, warrant, undertake or guarantee:

  • that you will not suffer from any injury arising directly or indirectly out of our yoga classes;

  • that your fitness will measurably improve as a result of participation in our yoga classes; or

  • that the yoga classes will continue to run for any specific period.

(5)      Limitations and exclusions of liability

The limitations and exclusions of liability set out in this section and elsewhere in this disclaimer: are subject to section 6 below; and govern all liabilities arising under the disclaimer or in relation to our yoga classes, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

We will not be liable to you in respect of any personal injury (including without limitation serious injury or death) that you may suffer or sustain directly or indirectly as a result of attending our yoga classes.  Nor will we be liable to you in respect of any other losses arising as a result of any such personal injury.

We will not be liable to you in respect of any of your personal property that is lost, stolen or damaged before, during or after a yoga class.

We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

We will not be liable to you in respect of any special, indirect or consequential loss or damage.

(6)      Exceptions

Nothing in this disclaimer shall: limit or exclude our liability for death or personal injury resulting from negligence; limit or exclude our liability for fraud or fraudulent misrepresentation; limit any of our liabilities in any way that is not permitted under applicable law; or exclude any of our liabilities that may not be excluded under applicable law.

(7)      Severability

If a section of this disclaimer is determined by any court or other competent authority to be unlawful and/or unenforceable, the other sections of this disclaimer continue in effect. 

If any unlawful and/or unenforceable section would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the section will continue in effect.

(8)      Law and jurisdiction

This disclaimer shall be governed by and construed in accordance with English law, and any disputes relating to this disclaimer or our yoga classes will be subject to the exclusive jurisdiction of the courts of England and Wales.

(9)      Our details

In this disclaimer, "we" means (and "us" and "our" refer to) Bristol School of Yoga Ltd, a company registered in [England and Wales] under registration number 07656374.

(10)    Instructors

The limitations and exclusions of liability in this disclaimer protect our instructors as well as protecting us.

In order to book classes, workshops or courses at BSY you will be required to agree to this disclaimer.

 

If you have questions or concerns, please get in touch.